At MyO2, we strive to make sure that our clients have a unbroken buying experience and are absolutely satisfied with their purchases. However, we apprehend that every so often circumstances may additionally stand up that require you to go back or are seeking money back to your order. Rest confident, we’ve a client-pleasant return and refund policy to help you with such situations.
Returns
If you aren’t absolutely satisfied along with your buy, you may provoke a go back inside 15 days from the date of shipping. To be eligible for a return, the item(s) have to be unused, unworn, and within the same circumstance as received, at the side of the original packaging and tags.
Please word that positive products, which includes undergarments or objects marked as non-returnable, won’t be eligible for returns because of hygiene and safety reasons. Additionally, customized or customized merchandise are not eligible for return.
Refunds
Once your again item(s) are acquired and inspected, we will notify you approximately the repute of your refund. If the go back is authorised, your refund can be processed to the unique payment method used for the duration of the acquisition. Please allow 7-10 enterprise days for the refund to reflect in your account, depending on your payment issuer’s guidelines.
Return Process
To initiate a go back, comply with these easy steps:
1. Contact our customer service group at [myo2india@gmail.com or +91-9925544000] to tell them approximately your go back request.
2. Our team will manual take you through the go back method and offer you with a return authorization number (RMA) if applicable.
3. Securely pack the item(s) within the authentic packaging and consist of all the important documents and tags.
4. Ship the bundle to the cope with furnished by means of our customer support group.
5. Please word that the cost of return transport might be borne by the customer, besides in instances of product defects or errors on our component.
Exchange Policy
If you wish to exchange an item for a special length or colour, please comply with the go back process referred to above and then location a brand new order for the preferred product on our website.
Damaged or Defective Items
In the not likely occasion that you obtain a broken or defective object, please contact our customer support group inside forty eight hours of shipping. We will set up for a go back or trade at no additional fee to you.
Cancellation Policy
Orders may be canceled within 24 hours of purchase by contacting our customer support team. Once the order is processed and shipped, it cannot be canceled.
Please sense loose to reach out to our customer service crew for any in addition help or rationalization regarding our return and refund policy.
Note: This Return and Refund Policy is challenge to alternate without earlier word. We propose checking this web page periodically for any updates.
