Who we are

Our website address is: https://myo2.in

Introduction

Welcome to MyO2! We have partnered with Delhivery.com to ensure your orders are shipped safely and efficiently. This shipping policy outlines our practices and procedures regarding the shipment of products purchased from our website.

Shipping Destinations

We currently ship orders within India. Unfortunately, we do not offer international shipping at this time.

Shipping Charges

Shipping charges are calculated based on the weight and dimensions of your order, as well as the delivery location. These charges will be displayed at the checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Time

The estimated delivery time for your order is 3-7 business days, depending on your location. Please note that these are estimates and actual delivery times may vary due to factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the Delhivery.com website.

Shipping Address

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or delivery failures resulting from incorrect or incomplete shipping addresses.

Delays

While we strive to deliver your orders within the estimated delivery time, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or other external factors. We will do our best to inform you of any significant delays.

Damaged or Lost Shipments

If your order is damaged during transit or if you suspect it has been lost, please contact our customer service team within 48 hours of receiving your order confirmation email. We will work with Delhivery.com to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at myo2india@gmail.com or call our customer service helpline. We are here to assist you and ensure your shopping experience with MyO2 is smooth and satisfactory.

Thank you for shopping with MyO2! We appreciate your business and look forward to serving you again.